Yes, under ICBC’s Enhanced Accident Benefits, you do not have to wait for a support and recovery specialist to contact you and you do not need a doctor’s referral before getting treatment.

For the first 12 weeks after your crash, you can go for treatment with the health care practitioner of your choice. Coverage includes chiropractors, physiotherapists, registered massage therapists, kinesiologists, psychologists, clinical counsellors, and acupuncturists.

ICBC covers 12 sessions of counselling at a fee of $135 per session. Please be advised that ICBC claims only cover a portion of the counselling session fee; the remainder of our fee will be charged to the client privately after each session as a co-pay. We encourage clients to submit their invoice to their insurance provider for consideration of coverage.

Our Rates

If you require additional care beyond the amounts covered by ICBC, you may be responsible for the additional costs. Click here for more information.

Yes, it is possible to receive treatment if it has been more than 12 weeks since your accident. Your practitioner may recommend additional treatments. Our team will work with you to confirm your coverage and set up a treatment plan that fits your needs.

No, you can receive treatment with a practitioner of your choice for the pre-approved number of treatments without the need for a doctor’s referral.

Please bring your ICBC claim number.

During your first appointment, we will conduct an assessment to evaluate your condition and determine the best course of treatment moving forward. We will also review your ICBC claim and contact information. We will also do our best to answer any additional questions you may have.